Adding value to a business with data

It’s one thing to look at and collect your business’s data, but how do you actually go about turning that wealth of information into something meaningful you can use as a force to propel your organization on to bigger and better things? Data mining can be a daunting task, and may well make a regular […]

A guide to interruption insurance

You are protecting your small or medium-sized business with insurance – of course you are. But is that really enough? The recent increase in natural disasters has led savvy business owners to also take out business interruption insurance, which covers many additional scenarios in the event that you are unable to carry on operating. Think […]

Twitter’s cyber attack warnings

While a small number of Facebook and Google users have, in the past, been warned that their accounts may have been hacked into by something called a “state-sponsored actor”, users of social media platform Twitter have largely escaped unscathed by the phenomenon. Or at least they haven’t been told about it. Until now, that is, […]

Don’t download that health app just yet

Mobile health applications have been growing in popularity but this doesn’t necessarily mean their effectiveness is improving. In fact, doctors have called for greater oversight and regulation when it comes to health apps as many have never been truly tested. A number of these apps also make false claims about benefits in order to get […]

4 facts about HIPAA and your IT

While HIPPA’s implementation in relation to technology has been problematic to say the least, things have become much clearer over the course of the past year. However, there are still a few areas in which your office might not be compliant. This isn’t necessarily through negligence on your part, but rather simply a lack of […]

Turning blogging into a business asset

People want to read your blog. You may not think it’s true, but the fact of the matter is that someone somewhere is looking for information on a subject you know inside and out. Of course, this information has to be presented in way that is engaging and unique to stand out and catch people’s […]

Telemedicine 101

Traditionally, healthcare delivery has been based on a face-to-face meeting between patients and physicians in a hospital or clinic. But the latest advancements in medical technology has altered how and where healthcare is delivered. Nowadays, patients expect to interact with physicians and receive medical recommendations and treatments via the phone and online channels – this […]

How to respond to negative feedback online

From restaurants to sports equipment vendors, no business is immune from negative feedback online. With more and more people spending hours on the Internet every day, customers are quick to voice their opinions about businesses. And their comments aren’t always positive. You might wonder how do you respond when you receive a negative review from […]